Dr. Lauren Hamel is a Postdoctoral Research Fellow at Dublin City University and is a part of the HRM group and a member of the Leadership, Innovation and Knowledge (Link) Research Centre. She received her PhD (2009) from Michigan State University’s Department of Communication – one of the nation’s top schools of communication. Lauren is a health communication and organisational behaviour scholar with a background in persuasion, emotion and cognitive processes with interests in individual and societal health and well-being. She has worked on several large-scale research projects funded by the United State’s Department of Defense, the National Cancer Institute, and the National Institute of Environmental Health Sciences. She is currently working on a large-scale Irish Health Research Board funded project examining system and organisational structures and processes and how they affect quality and safety in healthcare by comparing the healthcare systems in both Ireland and Scotland, with the ultimate aim of informing how systemic quality and safety can be created and embedded in a healthcare setting. Her other research interests include how communicative, psychological and more general societal factors influence health-related knowledge, attitudes, behaviours, and outcomes. Her methodological training is heavily quantitative but it is supplemented with increasing experience in qualitative methodologies. Lauren held a previous post in the Department of Psychology at the University of Limerick.